To ensure SlideProof is running correctly, please follow the instructions described on this page. If you have any questions please write to help@veodin.com or call +49 30 6098 6645 (Germany).

Pre-requisites

Please check your machine fulfills the following requirements:

1. Check if SlideProof is installed

Open Windows Control Panel and switch to installed software. Ensure Veodin SlideProof is listed as installed.

If it’s not installed,


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2. Check if SlideProof is loaded in PowerPoint

Start PowerPoint. Switch to the SlideProof Ribbon.

SlideProofRibbon

3. Check installed PowerPoint Add-ins

From the PowerPoint Options, check if Veodin SlideProof is listed under “Active Application Add-Ins”.

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3.1 If SlideProof is listed under “Inactive Application Add-ins” or “Disabled Application Add-ins”:

If SlideProof caused a problem, PowerPoint might disable the Add-in. In that case:

  • Close PowerPoint
    • Use the Task Manager > Details to ensure POWERPNT.exe is not running
  • Download FixDisabledSlideProof.zip
  • Extract all files to your desktop
  • Double click the file that fits your PowerPoint version. For example when using PowerPoint 2013, start the file Re-Enable SlideProof PowerPoint 2013.reg

3.2 Check the registry entries for PowerPoint

  • For “per user” installation: HKEY_CURRENT_USER/Software\Microsoft\Office\PowerPoint\Addins\VeodinSlideProof.Connect
  • For “per machine” installation HKEY_LOCAL_MACHINE/Software\Microsoft\Office\PowerPoint\Addins\VeodinSlideProof.Connect
  • Expected Entries:
    • Description: ‘Veodin SlideProof’
    • FriendlyName: ‘Veodin SlideProof’
    • LoadBehavior: ‘3’

4. Check PowerPoint Trust Center Settings

  1. Ensure “Require Application Add-ins to be signed by Trusted Publisher” is not checked.
  2. Ensure “Disable all Application Add-ins (may…)” is not checked.

If any setting needs to be changed, a restart of PowerPoint is recommended.

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5. Check Trust Center Settings for Message Bar

  1. Ensure “Show the Message bar…” is chosen.

If any setting needs to be changed, a restart of PowerPoint is recommended.

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6. Run the SlideProof Diagnostic Tool

  1. Navigate to the installation folder of SlideProof
    1. per user installation: C:\users\USERNAME\AppData\Local\Veodin\SlideProof\3.x.x\
    2. per machine installation: C:\Program Files (x86)\Veodin\SlideProof\3.x.x
  2. Double click the file VeodinSlideProofDeploymentUtils.exe
  3. A ZIP file named VeodinSlideProofDiagnostics.zip will appear on your desktop
  4. Please send the file VeodinSlideProofDiagnostics.zip via email to help@veodin.com and request assistance

7. To receive a complete log file during installation

msiexec /i VeodinSlideProof_Frontier_Setup.msi /l*v InstallLog.txt

8. Try to activate the add-in

  1. PowerPoint > File > Options > Add-Ins > COM-Add-Ins > Go
  2. Enable SlideProof
  3. Check the message about run-time eerrors

9. Manual registration of the add-in (per user)

If you need to manually register the add-in:

  1. On the source machine:
    1. Zip all files from AppData\Local\Veodin\SlideProof
    2. Transfer to target machine
  2. On the target machine:
    1. Extract the files (preferably to AppData\Local\Veodin\SlideProof)
    2. Make sure to unblock all files via File properties > Unblock
    3. Run cmd as administrator
    4. Switch to [INSTALLDIR]\X.X\
    5. Run VeodinSlideProofDeploymentUtils.exe /Register “[INSTALLDIR]\X.X\VeodinSlideProof.dll” CurrentUser Shim

Contact us with any questions.

Appendix

Troubleshooting COM Add-In load failures
No Add-ins loaded due to group policy settings for Office 2013 programs

If SlideProof does not uninstall try: https://support.microsoft.com/en-us/kb/290301